Booking Policy
The need to know…
- Time of arrival
Your booking duration starts at the time it has been confirmed for, rather than the time of arrival. As demand is so high, we are unable to hold the table for longer than 15 minutes, so we recommend you arrive as promptly as possible.
- What do the different booking types mean?
During our nonpeak sessions, bookings are complimentary although require a card authorisation to secure it. Your seating will be allocated automatically by the system. At peak times, our Stage View Tables are £12 per person to book. This payment contributes towards the live music and isn’t redeemable against drinks. All booking fees are none refundable but can be moved to another date at our discretion, with more than 24 hours advance notice.
- Cancellations and no shows
We understand that circumstances may change, and you may be unable to attend your booking. That’s not a problem, just let us know in advance and we can move your booking to another date of your choosing (subject to availability). We need more than 24 hours’ notice to do this. All fees paid are non-refundable. If you wish to change your booking, please reply to the original booking confirmation you have received.
- Group Sizes
We also ask that all groups of four people or more are mixed male and female.
- Multiple Bookings from the same party
In line with our Group Size policy, we are unable to take multiple bookings from the same group for the same time.
- Table Durations
Our online booking system will offer you the durations available for your party dependant on group size with a standard maximum duration of 2 hours. If you know you would like the table for a longer period, or for the full duration of the evening, we may be able to accommodate this by allotting you a minimum spend. Please email deansgatreservations@oneeightsix.co.uk for more information or to discuss your requirements.
- Special Requests
We always consider specific customer requests but cannot guarantee we will be able to accommodate them
- Dress Code
The dress code is smart elegant. To avoid disappointment please refrain from wearing sportswear, beachwear, shorts and hats.